Line Personnel: Features of Finding and Hiring Employees

What is line personnel? It constitutes the core workforce in various business sectors within every enterprise. For example, these could be cashiers, salespersons in retail stores, workers in manufacturing facilities, bank employees, and educators in educational institutions.

Statistics indicate that it is often line personnel who experience high turnover. This means that finding permanent employees willing to fully meet all the requirements can be a challenging task. In this article, we will examine the main difficulties associated with line personnel and ways to overcome them.

Line Personnel: What Does It Represent

What does line personnel mean? It’s a category that encompasses both unskilled laborers and professionals with specific experience and education. Let’s delve into both groups in more detail.

The unskilled category traditionally includes:

1. Store employees: salespeople, cashiers, lower-tier managers, loaders, and security personnel.
2. Food service workers, notably waiters, cleaners, and dishwashers.
3. Employees of call centers.
4. Workers at enterprises, including packers and general laborers.

In addition, line personnel are also skilled professionals. For instance, workers in healthcare, educational institutions, and banks fall under this category. These are doctors, teachers, managers, and accountants. These positions can only be occupied by individuals with secondary or higher education.

The Key Nuances of Staff Recruitment

Recruiting line personnel is a rather complex task that demands various approaches. Some companies resort to using regional media (such as online resources and newspapers) and collaborate with intermediaries who connect employers and candidates.

When it comes to the crucial question of where to find line personnel with the necessary qualifications, one option is to search for recent university graduates who specialize in relevant fields. For instance, young doctors and teachers who are just embarking on their careers and lack substantial experience. They can be enticed by offering prospects for professional growth, insurance, and social benefits. Nevertheless, modern young professionals are becoming increasingly demanding when it comes to their salary expectations.

Outstaffing and Outsourcing of Line Personnel

Line personnel are an integral part of any organization’s workforce. The optimal solution for finding and hiring specialists is to partner with a staffing agency. Such companies can significantly streamline the HR department’s workload and provide high-quality staffing services to enterprises across various industries.

The first is the outsourcing of line personnel, where the company provides the customer with the necessary employees to work on specified tasks. For instance, this could involve a team of construction workers or a group of salespeople for a store. The outcome of this service is the successful execution of the tasks outlined in the contract.

The second option is personnel outstaffing, where the agency supplies workers with specific skills to perform tasks at designated workstations within an agreed-upon timeframe. For example, it could be production room cleaners in the number required by the customer.